Workflow automation

Unlock the power of collaborative workflows

Say goodbye to manual, time-consuming processes and step into the future of automation. Orchestrate every step of your workflows with customers, vendors, and partners seamlessly.
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Increase efficiency and visibility
across your business processes

Use Moxo's drag-and-drop workflow builder to create templates. Orchestrate each step of your workflow with ease, integrating business actions like forms, file requests, digital signatures, tasks, approvals, acknowledgements, and third-party objects.

Revolutionize your processes with automation

Seamless onboarding

Onboarding processes can be clunky, repetitive, and time-consuming. Moxo transforms your onboarding into a seamless experience, ensuring clients, vendors, and partners are smoothly integrated into your ecosystem.

  • Moxo's intuitive drag-and-drop builder make it easy to construct and customize onboarding templates.
  • Design distinct onboarding playbooks within Moxo to address the specific demands of different onboarding programs. This flexibility ensures a high degree of customization and effectiveness in orchestrating B2B relationships, fostering a smooth and engaging experience.
Streamlined requests

Automate and manage file requests, forms, and submissions in a hassle-free manner, making your processes more efficient and reliable.

  • Integrate requests for files directly into your workflows. Moxo enables the automation of document submissions as part of your business processes, including automatic prompts from relevant parties and necessary approvals before moving forward.
  • Design and implement custom forms for efficient intake, order processing, or any other required step, incorporating unlimited questions to meet your specific business needs. Embed these forms seamlessly into larger business processes for a smoother operational flow.
Enhanced collaboration

Guide customers through processes within the context of a workflow. Exchange messages or launch video meetings without interrupting the workflow, fostering seamless collaboration.

  • Elevate your experience by guiding participants through every step of a workflow with secure messaging, video meetings, and file sharing. Features like tagging, commenting, and visual annotations further enhance clarity and collaboration.
  • Schedule and conduct video meetings seamlessly within Moxo. Utilize advanced capabilities such as screen sharing, whiteboarding, and co-browsing to enhance collaboration and assist clients more effectively during meetings.
Accelerate approval cycles

Streamline your approval processes, ensuring quicker turnaround times and reducing bottlenecks, thereby enhancing your operational efficiency.

  • Route requests to the appropriate approvers within your organization, based on predefined business roles. This ensures that each request is reviewed by the right person, streamlining the approval process.
  • Seamlessly attach documents and files to approval requests, allowing approvers to review all pertinent information before making a decision. Once steps are complete, gather acknowledgements or approvals directly within the platform, ensuring a centralized, efficient review process.
Issue resolution

Easily address escalations and issues within a workflow, allowing for immediate meetings or messages to resolve any bottlenecks swiftly.

  • Moxo's contextual communication capabilities allow for instant meetings or messaging, ensuring swift resolution of queries or issues, thereby maintaining the momentum of your workflows.
  • Gain a unified picture of all ongoing and pending workflows, including any stalled or delayed actions, through Moxo's admin dashboard. This centralized visibility enables organizations to monitor, measure, and enhance their operational efficiency systematically.
Template playbooks
Design customizable, repeatable processes that drastically minimize manual work, while accurately accommodating the unique requirements of different projects or variations within standard processes.
Intelligent nudges
Avoid the pitfalls of drop-offs and delays with Moxo’s customizable intelligent reminders. Keep your clients in the loop with proactive updates, and manually nudge when personal touch is necessary. This ensures tasks are completed promptly, maintaining the pace of work and reducing downtime.
Complete oversight
Account managers can efficiently track workflows across their customer base, while management users have the holistic view to track performance across their teams. With this data, teams can directly manage to KPIs, identify and resolve bottlenecks, and make informed decisions that continuously enhance and streamline processes.

Powerful role management

Control is critical in any business process. With Moxo’s robust user management capabilities, decide who sees and does what. Assign roles and permissions with precision, provision feature access, and tailor workflow actions accordingly. This strategic allocation of tasks and roles enhances both security and efficiency.

Why organizations choose Moxo for workflows