Introducing Moxo’s Jumio Integration
Moxo’s new Jumio Integration can be used as a KYC identity verification and validation step in your process. Users can set up the Jumio integration as an action in a Flow.
Introducing Moxo’s Gmail Automation
Now, recipients can be automatically alerted with an email notification through Gmail when an action is completed in a Flow. This automation can be set up attached to a step within a Flow.
Archiving Workspaces
External client users can now archive workspaces to remove past workspaces from their timeline without impacting other users.
Introducing Template Messages
Agents can now write pre-written messages and save as templates to use in a Live Chat to address common inquiries. These templates can be customized as needed and leveraged to allow agents to easily respond while in a live chat.
Meeting Chat Notifications and Microphone Tips
Meetings now include an enhanced user experience with meeting chat notification and microphone muting tips.
