Citibank embedded Moxtra’s cloud collaboration into the Citigold application to digitize interactions between clients and RMs.
“It’s transforming the nature of experience and bringing the relationship management team and expertise within the grasp of consumers. Just as we went from 5-6 days to issue personal loans to current customers to 15 minutes electronically today, we decided to redefine the relationship management paradigm. We have put the power and control in our Citigold customer’s hands.”
Country Business Manager, Citi India
ABN AMRO’s Prospery, a unique digital-only wealth management offering in Germany, is powered by Moxtra’s collaboration platform.
“In our view, Moxtra delivers a unique product that truly helps make our proposition come to life. Not only the unique collaboration features, but as important are the drive, creativity and expertise that define Moxtra. As a new business initiative, Prospery wants to deliver the best customer engagement and continuously evolve based on the wishes of it’s customers. Moxtra fits well with us. They think in possibilities, are an expert in collaboration, and are extremely client oriented. This makes Moxtra the perfect partner for us.”
Chief Operating Officer, Prospery, ABN AMRO
Moxtra is partnering with OCBC Bank Malaysia on its new secure messaging banking application. Recently approved by Bank Negara – the country’s central bank – the pilot will take place in a regulatory sandbox environment with real customers and transactions.
“The banking public has become wary even when receiving legitimate calls from their banks. This has made it difficult for banks to carry out even simple day-to-day call-back verifications for confirmation of transactions. So we decided to tackle the issue head on by collaborating with Fintech company Moxtra Inc to deploy and test the solution over the next 12 months. After this, the test results will be reported to the central bank for their consideration for commercial deployment.”
OCBC, Head of Consumer Financial Services
Moxtra is partnering with Samsung to transform customer engagement in financial services workflows with Samsung.
“Businesses are offering personalized services to their clients as a way to build loyalty and differentiate competitively – like helping customers enroll in services via the mobile app when and where it’s convenient for them. Samsung SDS embeds Moxtra’s real-time interactive ‘conversation capabilities’ into our digital identity platform to give users the freedom to transact from any mobile device, and from any location.”
VP Enterprise Solutions, Financial Services, Samsung
Raiffeisen Bank International selected Moxtra as the ‘Branch of the Future’ as part of its Fintech Accelerator program ‘Elevator Lab’.
“We will continue the successful cooperation that we started with Elevator Lab. We are now switching from the pilot phase to the implementation phase and are planning to make these innovations permanently available to our 16.5 million customers in Austria and CEE. Our organization has gained valuable experience through Elevator Lab, which helps us today to be ideally positioned for tomorrow’s banking business.”
CEO, Raiffeisen Bank International
Verizon white-labeled Moxtra, and leverages the solution for sales and vendor collaboration, training, and customer support.
Verizon’s white-labeled deployment of Moxtra boosted the effectiveness of sales teams by allowing them to collaborate effectively from any location with external partners and internal teams, from any device. Collaboration was improved through remote trainings, making reference-able content available at the team’s fingertips, and instant connection to subject matter experts. Customer support was augmented with remote support, rich document collaboration, audio and video calling with recording for timely troubleshooting, and the ability to track service quality.
Moxtra was selected for the inaugural PRU Fintegrate Partnership program, and is working with Prudential to develop a POC.
“Our customers are leading digital lives where they work, shop and transact online with ease. To connect with them more meaningfully, we are building new digital capabilities which will provide a seamless and convenient experience for them at all our touch-points. We are also harnessing technology to understand their needs more deeply and to support the further development of value-added, quality financial solutions.”
CEO, Prudential Singapore
Moxtra has partnered with Virtusa, a global provider of IT consulting services to deliver solutions for financial services industry.
Moxtra has partnered with Virtusa, a global provider of information technology (IT) consulting and outsourcing services with deep financial services domain expertise, to deliver innovative, cutting edge and transformative solutions for the banking and financial services industry. Moxtra’s heritage and experience in collaboration technology combines with Virtusa’s industry domain skills to deliver entirely new and breakthrough digital experiences and high impact process optimization for financial institutions and their end users across digital channels.