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December 14, 2020

Aragon Research Positions Moxo in the "Innovator" Section of the 2021 Globe for Digital Work Hubs

The evaluation was based on completeness of strategy and performance.

Redwood City, California — Moxo has been positioned by Aragon Research, Inc. as an "Innovator" in the recently released 2021 Globe™ for Digital Work Hubs.

"We believe that Moxtra's positioning in this report from Aragon Research confirms our commitment to innovation and highlights our increasing position in the digital work hub market," said Leena Iyar, Chief Brand Officer for Moxo. "Digital transformation has been a key area of investment for businesses to evolve and succeed in recent years. However, the impact of the pandemic further proved just how vital it is for companies to be able to provide service to their customers through a digital branch from wherever, whenever - and just how important this will become in the years ahead."

As a named "Innovator" in the report, Aragon Research identified that the strengths of Moxo's OneStop Customer Portal include:

For the 2021 Globe for Digital Work Hubs, Aragon identified four primary areas that comprise a digital work hub including collaborative content creation, content curation and content management, communications and task management, as well as the optional area of low-code app development. Other providers evaluated in the 2021 Globe for Digital Work Hubs report include: Airtable, Asana, Atlassian, Avaya, Cisco, Dropbox, Fuze, Google, Igloo, Microsoft, monday.com, RingCentral, Salesforce, Smartsheet, Workfront, and Wrike. Aragon clients can access the 2021 Aragon Research Globe for Digital Work Hubs in the AIN client community or on aragonresearch.com.

"The need for businesses to take advantage of work hubs is growing," said Jim Lundy, CEO of Aragon Research. "Providers are getting really innovative with the infusion of intelligence into digital work hubs. Moxo's emphasis on a customer-first solution with user-friendly functionality stands out. It's time to evaluate digital work hub providers and find the right one for your organization as we enter 2021."

About Moxo
Modernize your client interaction workflows with Moxo. Today’s client engagement activities are stuck in the chaos of fragmented silos — requiring significant manual intervention. Moxo provides a OneStop Client Hub for managing client interactions through modern digital automation. Streamline deadline-driven client interactions, including account onboarding, account servicing, exception handling. Our team has a rich history of pioneering in the engagement space: Moxo’s co-founder and CEO, Subrah Iyar, was the co-founder and CEO of Webex, and Moxo’s co-founder and CTO, Stanley Huang, held senior engineering management positions at Cisco Systems and WebEx.